How We Handle Your Information
Your privacy matters. This page explains, in plain terms, what information this website gathers, why it is needed and the choices you have. By using the site, you accept the practices described here alongside our Terms of Use.
Information We Collect
We keep collection to a minimum. Information reaches us in two ways:
- Details you choose to share, such as your name and email address when you send a message or sign up for updates.
- Details gathered automatically, such as the pages you visit, the type of device and browser you use, and roughly where in the world you are browsing from.
We do not ask for payment details, and we never knowingly collect information from children.
How Your Information Is Used
We use what we collect to:
- reply to your questions and feedback;
- understand which pages are helpful so we can improve them;
- keep the site running smoothly and spot misuse;
- send occasional updates, but only if you have asked for them.
Cookies
Cookies are small files stored on your device that help a website remember you. We use them to keep the site working properly, to count visits and to note your preferences. You can block or delete cookies at any time through your browser settings. Some features may not work as expected if you do.
Sharing With Others
We do not sell your personal information. We may share limited details with trusted service providers who help us host the site or measure visitor numbers, and only for those purposes. We may also disclose information where the law requires it.
Keeping Your Data Safe
We take sensible steps to protect your information from loss, misuse or unauthorised access, and we keep it only for as long as it is genuinely needed. No method of storing or sending data online is completely secure, but we work to reduce the risks.
Your Rights
You are entitled to:
- ask for a copy of the information we hold about you;
- have inaccurate details corrected;
- request that your information be deleted;
- object to or limit how it is used;
- withdraw your consent, for example by unsubscribing from emails.
If you are unhappy with how your information has been handled, you also have the right to complain to your local data protection authority.
Updates to This Policy
We may revise this policy from time to time. When we do, the updated version will appear on this page, and continuing to use the site means you accept the changes.
Get in Touch
Questions about your privacy, or want to use any of your rights? Email us at info@thepipettes.co.uk or use our contact page, and we will respond as soon as we can.